How we collect, manage, store, and use your information. Sail uses your data only to provide the Services you asked for, and never for advertising outside of Sail.
The name of our company is Masthead, Inc. d/b/a Sail, a Delaware corporation ("Sail," "we," "us," "our"). Our company provides a service that enables users to log in to multiple merchants that carry potentially HSA/FSA eligible items, surface what purchases are eligible for reimbursement, and then initiate a reimbursement through Sail's service.
This is a privacy policy, and the reason we have it is to tell you how we collect, manage, store, and use your information. Whenever we say "we," "us," "our," or "ourselves," we are talking about Sail, and whenever we say "you" or "your," we are talking about the person who has decided to use our services. When we talk about our services, we mean our platform, websites, or apps; or any features, products, graphics, text, images, photos, audio, video, or similar things we use (collectively, "Services").
We value and respect your privacy. That is why we strive to only use your information when we think that doing so improves your experience in using our Services and is necessary for the provision of those Services. If you feel that we could improve in this mission in any way, or if you have a complaint or concern, please let us know at support@savewithsail.com. Our goal is to be as transparent and open about our use of information and data as possible.
This privacy policy should be read along with, and is incorporated into, our Terms of Service. Any capitalized terms not defined here are defined in the Terms of Service.
In using the Services, you will be asked to provide us with, and we will collect, a variety of information, some of which can personally identify you ("Personally Identifiable Information" or "PII") and some that cannot. We may collect, store, and share this personal information with third parties, but only in the ways we explain in this policy.
The only data Sail collects about its users from third parties is the data Sail collects from users' connected merchants (transaction and order history) and banks (transaction and balance information) via accounts that users have explicitly connected from within the application.
To provide, operate, and maintain our Services, including:
Sail stores the Personally Identifiable Information (PII) of its users for so long as they maintain their accounts with Sail, and for a reasonable period thereafter as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
All of Sail's data is stored in the USA. Your information, including PII, may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including PII, to the United States and process it there.
Sail takes reasonable and appropriate measures to protect your Personally Identifiable Information (PII) from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. These measures include:
Security note: While we strive to use commercially acceptable means to protect your PII, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. We have procedures in place to deal with any suspected data security breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Depending on your location and subject to applicable law, you may have certain rights regarding your Personally Identifiable Information (PII). These may include the right to access, correct, update, or request deletion of your PII. If you wish to exercise any of these rights, please contact us at support@savewithsail.com. We will respond to your request in accordance with applicable law.
Sail does not currently respond to "Do Not Track" (DNT) signals from web browsers or mobile devices. However, Sail does not track its users' online activities over time and across third-party websites or online services outside of its platform.
The Services are not intended for or directed to individuals under the age of 18. Sail does not intend to and does not knowingly collect PII from individuals under 18 years of age. If we learn we have collected PII from a child under 18, we will take steps to delete such information from our files as soon as possible. If you are a parent or guardian and believe your child has provided us with PII without your consent, please contact us at support@savewithsail.com.
Sail does not collect any data that is intended to reveal anything about a user's race; ethnicity; political, religious, or philosophical beliefs; trade union memberships; health (other than as it relates to HSA/FSA eligible items as determined from purchase data); disability status; sexual activity; or sexual orientation.
Our business and the services we provide are constantly evolving. We may change our privacy policy at any time. If we make material changes to this Privacy Policy, we will notify you by email (sent to the email address specified in your account) or by means of a notice on our Services prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. We will not reduce your rights under this policy without your consent.
We respect the rights of all of our users. If you have any questions or concerns about this Privacy Policy or our data practices, or if you would like to assert any of your rights, please contact us at support@savewithsail.com.
Thank you for taking the time to read our Privacy Policy. We are committed to protecting your privacy and being transparent about our data practices.